Shipping – Payments – Returns

Payments are secured by PayPal & Stripe with SSL security All major credits cards are accepted.

ALL ITEMS Ship from the Rep Of Ireland

Security : For best online shopping security we only take payments by PayPal  & Credit Card

About SSL Certificates are small data files that digitally bind a cryptographic key to an organization’s details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser

Shipping Info 

Products are stocked and ship for Cork Ireland. We use couriers plus anpost to deliver goods. Depending on size and type of goods will decide the delivery method used.

Click & Collect

This can be used for some of the bigger items which have a High shipping cost. Products which can be collected will be clearly marked to have this option. Collection location will be sent to you plus a time that’s suits both parties

Ireland & UK : To see shipping charges just add items to your cart than when you view your cart just use the shipping calculator. NOTE: UK (excluding Northern Ireland) will have an extra customs charge which will be collected by courier.

Due to the weight of some items price’s can change due to courier costs and in some case’s there may be an extra charge due to your location. But delivery price’s shown at checkout will cover most parts of the Mainland UK & Mainland Rep of Ireland (Island’s of both place’s are not covered & may have an extra delivery charge)

If an extra charge is needed to deliver your items you will be contacted first with the price. If you do not wish to pay the extra cost. You can cancel your full transaction.

We use several courier companies depending on the area that your order is being delivered to. We currently use Business Post (UK Mail) and Royal Mail for orders within the United Kingdom and DPD / Fastway / anpost for deliveries in the Rep of Ireland. World wide delivery are based on location and which couriers offer best rates at time of order

Shipping outside of Ireland & Uk : Due to the many changing prices of couriers all item going outside Ireland & the UK will have an extra shipping charge applied. You will be contacted by email with the shipping price and you can than purchase the order or cancel it

Returns Policy

How do I return an item?
If you are not happy for some reason with your purchase, you can return the item(s) in their original state and packaging hassle free. Contact us to arrange a return.

The cost of returning the product unless faulty, defective or not fit for its purpose will be at the customer’s expense. If the item is fragile or could be damaged, please ensure it is packaged appropriately.

I have received a faulty / incorrect item
If you have received a faulty or incorrect item, please Contact our customer service team who can help you organize the return and exchange of the product.

Refunds : All refunds are done through the payment method you have chosen to pay for the product with. If you have paid with paypal you will be refunded this way. If you paid with debit / credit card through stripe than you will be refunded back into the card you paid with. Note card payment can take 5 to 10 days to show up in your account. Depending on which bank you are with. In some cases credit card fees will not be refunded.

Returns Address : For Returns send your order number plus reason for return to Than a returns address will be emailed to you. If it is a bigger item which cost to much to post. It can be dropped off. Contact us for best options.